 | mShoppingnews.com is the first Russian Internet Portal which presents national and international news concerning service quality, introduces ranges of theoretical and practical materials about Mystery Shopping. On the portal survey results and analytical reports are available for purchase, visitors may take part in on-line surveys, shoppers may get certified and other interesting options may be discovered. |
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 | Service Management – International conference ‘Service Management’ is devoted to the technologies, tendencies and practices in the field of effective quality management systems development. SMC is a professional platform for everyone who is concerned with the quality of service. |
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 | Mystery Shopping Day is a free educational seminar exclusively for the companies applying Mystery Shopping technology in their organization. The seminar program shines the light on the basic approaches to Mystery Shoрping method, helps to find ways to more effectively introduce technology to the company. |
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